White paper
The Efficiency Trap: The hidden danger of false negatives
If you’re leading a financial services team—whether you’re a BSA officer or CEO—you know there’s a lot more to KYC screening and e-communications monitoring than just making things efficient. Staying compliant, controlling costs, building customer trust, engaging your team, and making your organization resilient all matter just as much.
The real risk? It’s missing what matters most—those false negatives that slip by without setting off any alarms. Most compliance systems can spot false positives but aren’t built to catch the threats hiding in plain sight, especially with so much unstructured data out there.
Download this white paper to find out:
• Why false positives and false negatives happen, and what they mean for your AML/KYC efforts
• Smart ways to check for blind spots and see how well you’re spotting hidden risks
• What leveraging AI in AML/KYC really looks like, plus some easy actions you can take right now
Get your copy of the white paper
A look inside: Why you should care about false negatives
In the pursuit of efficiency, there’s a hidden cost to focusing primarily on false positives, instances when a system flags alerts that ultimately prove irrelevant. Risk management approaches that primarily strive to look efficient on paper can degrade the customer experience, frustrate employees, and increase organizational risk. Legacy workflows can often leave teams overwhelmed by focusing on volume, not insight. When staff are busy moving tasks instead of thinking critically, red flags get missed. Blind spots grow. And when failures occur, they’re rarely due to inefficiency. Instead, they stem from inaction or delayed response. For example, a recent global bank’s money laundering scandal was rooted in overlooked risk signals.